Flex Academy

Flex Academy Admin Guide 

Where you work

In TruDriveSync Admin, go to Flex Academy. Most admin work happens in:

• Courses (course list)

• Course Details (tabs like Curriculum, Assignments, Enrollments/Students, Settings)

• Submissions / Grading (if your module includes a central submissions screen)

Courses

Create a course

1. Flex Academy → Courses → New Course

2. Fill out:

   • Course Title

   • Description (what learners will achieve)

   • Thumbnail/Banner (if enabled)

   • Status (Draft/Published)

3. Save.

Tip: Keep the description short and list outcomes in bullets.

Publish/unpublish

• Published: visible/accessible to tenants (depending on access rules).

• Draft/Unpublished: hidden from tenants; useful while building.

Curriculum Structure

Flex Academy typically uses:

Course → Sections → Lessons

Create sections

1. Open the course → Curriculum tab.

2. Click Add Section.

3. Name it (e.g., “Getting Started”, “Week 1”, “Module 2”).

Best practice naming:

• Use numbered sections: 1. Intro, 2. Foundations, etc.

• Keep section names under ~40 characters for clean sidebars.

Lessons

Add a lesson

Inside a section:

1. Click Add Lesson.

2. Enter:

   • Lesson Title

   • Lesson Type (Text / Video / File)

   • Summary (optional, shown as a quick overview)

3. Add lesson content based on type:

   • Text: write content in the editor

   • Video: paste an embed URL/link (based on the field provided)

   • File: upload a file or provide a file URL

4. Save.

Edit a lesson

1. In the Curriculum list, click the Edit icon next to the lesson.

2. Update fields and save.

File lessons: why the upload input looks empty on edit

This is normal: browsers do not allow pre-filling a file input for security.

• You should see a Current file link in the edit modal (if enabled in your build).

• To change the file, upload a new file and save.

Reordering sections/lessons

If your build supports drag/drop or order inputs:

• Reorder items in the curriculum.

• Save ordering if prompted.

Tip: Keep lessons under 10–15 minutes each for best completion rates.

Assignments

How assignments work (section-based)

Assignments can be attached to a specific section, so tenants only see relevant assignments as they progress.

Create an assignment

1. Course → Assignments tab → Add Assignment.

2. Select:

   • Section (required if section-based assignments are enabled)

3. Fill out:

   • Title

   • Instructions

   • Submission type(s) (text/file/image/video, depending on your build)

   • Availability / Due rule (if enabled: “due in X days”)

4. Save.

Best practice:

• Include a short “Definition of Done” checklist.

• Specify format constraints (PDF preferred, max length, naming rules).

Edit an assignment

• Update title/instructions/due rules.

• If allowed, move the assignment to another section by changing Section.

Enrollment / Access (Typical)

Depending on how TruDriveSync is configured, access may be based on:

• manual enrollment (admin assigns tenant/users)

• purchase/checkout

• customer groups or permissions

Common admin workflow

1. Ensure the course is Published.

2. Assign/enroll intended users/clients.

3. Verify tenant visibility using a test tenant login.

Grading & Feedback (Submissions)

Review submissions

Common places:

• Course → Assignments tab → open an assignment → Submissions

• Or Flex Academy → Submissions (global list), if present

For each submission you can usually:

• View text response and downloads

• Add feedback

• Mark Approved/Completed

• Request Resubmission (if supported)

Request a resubmission

1. Open the submission.

2. Add feedback with clear corrections.

3. Set status to Resubmit Requested (or equivalent).

4. Save.

Tip: Use checklist feedback:

• ✅ Included X

• ❌ Missing Y

• 🔁 Please resubmit with Z

Operational Best Practices

Course build checklist

• Course published status correct

• All sections named consistently

• Lessons render correctly (text/video/file)

• Assignments mapped to the right section(s)

• Due rules (if enabled) match expectations

• Certificate settings correct (if enabled)

Avoid content/layout issues

• Don’t paste huge raw HTML blocks from external editors without checking preview.

• Prefer clean formatting (headings + lists) over nested tables.

Troubleshooting

Customers can’t see the course

• Course not published

• Tenant not enrolled/assigned (or not purchased)

• Permissions or tenant rules restrict access

Customers can’t see an assignment

• Assignment is tied to a different section

• They’re viewing a lesson in another section

• Assignment expired or disabled

Upload errors on assignments

• File type not allowed / file too large

• Server upload limit too low

• Browser extension blocking uploads